SphereCard® — Account & Data Deletion Request

1. Overview

This page explains how a SphereCard® user may request deletion of (a) their account, and (b) any associated personal data. It also identifies the categories of information that are deleted, retained, or subject to a statutory retention period. These procedures apply to all SphereCard® users.

2. How to Request Account Deletion

To request deletion of your SphereCard® account, please complete the following steps:

1. Send an email to support@findmyspherecard.com with the subject line: “SphereCard Account Deletion Request.”

2. Include the following information in your message:

   • The email address associated with your SphereCard® account

   • A statement confirming that you are requesting permanent account deletion

   • Any additional verification information requested by SphereCard® Support

3. SphereCard® Support will verify your identity and confirm the request. Prior to deletion, we will request your PIN.

4. Upon verification, your SphereCard® account will be deleted.

3. What Happens When Your Account Is Deleted

When your SphereCard® account is deleted, the following categories of data are permanently removed:

• Account profile information

• Login credentials

• User‑submitted information within the app

• Any optional data you provided during account setup

The following categories of data may be retained for a limited period:

• Fraud‑prevention records

• Security‑related logs

• Legally required archival records

• Transaction‑verification metadata

Retention Period: Certain records may be retained for up to 90 days for fraud prevention, security auditing, or compliance with applicable law. These records are not used for marketing or analytics.

4. Requesting Data Deletion Without Deleting Your Account

If you wish to delete specific data without deleting your SphereCard® account, you may submit a Data Deletion Request.

To request deletion of specific data:

1. Email support@findmyspherecard.com with the subject line: “SphereCard Data Deletion Request.”

2. Identify the category of data you wish to delete.

3. SphereCard® Support will confirm whether the requested data is eligible for deletion and will process the request accordingly.

5. Confirmation of Deletion

Once your request is processed, SphereCard® Support will send a confirmation email indicating:

• The date your deletion request was completed

• The categories of data deleted

• Any categories of data retained and the applicable retention period

6. Contact

For any questions regarding account or data deletion, please contact: support@findmyspherecard.com

If you want, I can also produce a second page specifically titled:

SphereCard® — Data Deletion Procedures (Non‑Account Deletion)

so you can use one page for “Delete Account URL” and one for “Delete Data URL,” which is the safest configuration for Google Play reviewers.